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As reported at the annual general meeting held today:
New Growth Opportunities and Customer Focus: Grupo Security Strategic Guidelines for 2023
The company's chairman, Renato Peñafiel, said that this year they will continue to make progress in digitalizing a comprehensive value offering. He also added that over the last ten years the group has distributed MUS$700 in dividends, which is greater than the initial investment and twice as much as the capital increases made during the same period.
April 27th, 2023
Grupo Security announced this Thursday its main strategic guidelines for the year 2023, which keep the customer at the center, while looking to identify new business opportunities and expanding its presence in Peru in different financial services.
At the annual general meeting, the chairman of Grupo Security, Renato Peñafiel, explained that during this year the company will continue working steadily to consolidate and strengthen its business model, adapting its culture and enriching its brand. He pointed out that customers will stay "at the center of our strategy and we will continue to make progress in modernizing our comprehensive value offering, simplifying our processes and delivering personalized, quality experience to our customers.
These efforts will reinforce the work already done by the company throughout its history, which includes strengthening its teams and maintaining the distinctive culture that has allowed the company and its subsidiaries to recruit and retain the best talent. These efforts earned it recognition this year as the Best Place to Work in the Great Place to Work ranking. "Throughout our history we have been pioneers, even when issues like these were not addressed by other companies, by implementing reduced and flexible working hours, as well as leave for new fathers and mothers over and above the legal requirement. These policies are part of our strong corporate culture and have led us to be permanently recognized in the market," Peñafiel emphasized.
In terms of sustainable growth, the axis that guides business decisions, the Group's chairman referred to the various initiatives on the companies' roadmap, including "approving the Sustainability Policy; incorporating Vida Security and AGF Security as signatories of the Principles for Responsible Investment and reconfiguring corporate governance at the company and its subsidiaries.” Regarding its international prospects, Renato Peñafiel said that this year it will seek to expand its presence in Peru in the different financial services.
In presenting the Group's next steps, CEO Fernando Salinas, indicated that "we care about how our business is managed and generating a positive impact on our environment. Thanks to our track record, stable growth, solid financial results and capital strength, we can now project our business into the future with a clear direction.
The executive stressed that for the Group it is essential to continue strengthening bonds with customers and developing financial ecosystems, taking advantage of the opportunities provided by the new Fintech and Open Banking Law. "We are committed to continuing to be a benchmark in service experience, as recently recognized by the Customer Confidence Index from the Center for Experiences and Services at Universidad Adolfo Ibáñez, where Banco Security obtained first place in the industry," said Salinas.